Hotline automatically dials a specified answer point when you go off-hook. You can configure any type of single or multi-line phone to originate Hotline calls. You can also configure line appearance keys as hotlines and have them terminate on other line appearance keys to provide DSS-type functionality.
The designated answer point can be a
set (including SIP and ONS on embedded combo cards)
attendant
trunk
hunt group
system speed call numbers
feature access codes but only if the hotline connection is to loudspeaker paging equipment
Personal Ring Group
line appearance, or
Broadcast Group Directory Number
prime member of a Multi-device User Group
Hotlines to single line devices cannot be resilient.
ONS sets on external ASU cannot be programmed as hotlines.
ONS sets cannot be programmed as hotlines if they are already programmed as a DSS/BLF appearance on another phone.
Enter the following in the
Associated Directory
Numbers form
Directory Number: originating directory number
Associated Type: Hot Line
Associated Number: destination directory number
To program an analog device to hotline to an external number:
Program an exact ARS route to the external number (for example: 901291436888 with 0 digits to follow).
System
Speed Calls form
Program a speedcall to the external number (for example: speedcall 4000 to 901291436888).
Program the extension number to hotline to the speedcall. For example directory number 2232, Associated Type - Hotline, Associated Number 4000 (speedcall to the external number).
Supported on all devices.
To dial the Hotline destination from a phone (prime line is hotline originator) :
Lift the handset.
To dial the Hotline destination (non-prime line is hotline originator):
Lift the handset.
Press the line appearance key programmed as a hotline.
NOTE: A hotline call can be initiated in handsfree mode by pressing the line appearance key programmed as a hotline. The originator of the hotline call must have “Multiline Set On Hook Dialing” enabled in its COS.